Johnny Servin :: User experience designer

Research and Analysis

Before you can deliver a solution, you have to understand the problem. In the words of a wise man, you have to understand "the ins, the outs... the what-have-yous of the case". Through workshop facilitation, interviews, and secondary research, I help articulate user needs, business requirements, and the (usual) gap between them.

Stakeholder Workshops

User Personas

Journey Mapping